FAQs

Frequently Asked Questions to help you plan your event.

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Q: What are the hours of operation?

Skydive Midwest is open through October, 2013

Skydive Midwest is open 7 days a week!

Office hours are as follows:

Monday - Friday : 9-5

Saturday - Sunday : 8- Sunset

Appointment times are available:

Monday - Friday : 12:00 PM, 1:00 PM, 2:00 PM

Saturday - Sunday : 8:00 AM - 2:00 PM (every hour)

 

Q: What is required to book an appointment?

  •  $50 deposit per person can be made over the phone, or online here.
  • If you have a prepurchased skydive such as a Groupon you must book over the phone. Groupons: 8 digit barcode number. Gift Certificates: code located on bottom right corner.  Rainchecks: First and last name of each customer using a raincheck.
  • $50 deposits hold your space in our Training & Orientation Class. The $50 deposit is non-refundable.
  • If you are organizing a large group, please refer to this page.

Q: What is the rescheduling policy:

  • You must reschedule 48 hours in advance to be able to apply your $50 deposit, coupon or raincheck voucher to another day and/or time
  • If you cancel less than 48 hours before your appointment you will forfeit your $50 deposit, Groupon raincheck voucher. If using a Gift certificate, a $50 deposit will be deducted from the total value.

Please bring:

  • Photo ID with birthday
  • Comfortable clothes
  • Tennis shoes, skate shoes or running shoes
  • Any applicable coupons or rainchecks (must present at time of skydive in order to redeem)
  • If rainchecks are not presented, you must pay for your skydive again.

You MUST be:

  • 18 or over
  • Under 250 lbs

Q: What time should I arrive?

A: Please show up 30 minutes prior to your check in time to get a head start on paperwork. Showing up at your scheduled check in time is very important to keep things moving smoothly at Skydive Midwest. If you are late for your appointment, all later appointments will be delayed, please be curtious of other customers.

Q: How long should I expect to be at Skydive Midwest?

Week days  - 2-5 hours
Weekend    - half day to a full day (6+ hours)

A: Skydiving centers experience peak time on the weekend. If you have chosen a weekend appointment, be ready to make it a day event!

Always prepare for the possibility of weather delays.

If you are part of a large group (8+ people), prepare for at least half a day on week days, and a full day on the weekends. Booking the first appointment of the day is always recommended.

If you want to avoid long wait times, book your appointment on a week day or at the 1st or 2nd appointment on weekends (7 AM or 8 AM). Customers love coming in when it is not so crowded, and wait times are dramatically reduced.

Q: What can I do while I wait?

A: Bring along your camping chairs and enjoy the sights as you watch people land from our brand new observation deck. Bring blankets, sun umbrellas, cameras and picnic baskets! A charcoal grill is available to use (please bring charcoal and grilling utensils!).

Bring a book, smart phone, playing cards as well as outdoor sports equipment (footballs, soccer balls, hackey sacks, etc.). Weather delays can sometimes leave us all staring at the sky for hours and hours!

If you have small children please keep in mind that you will be outside in the elements for several hours without heat or air condition. Long, hot days can be difficult for children. Unexpected weather delays can often catch our customers off guard when bringing out young children.

Please leave your pets at home! Animals are not allowed in the building and must be leashed at all times.

If you want to avoid long wait times, we recommend that you book your appointment on a week day or early in the morning on weekends.

Q: Can I get my experience filmed/photographed? Do I have to prebook this?

A: Of course! You can make this decision while checking in on the day of your appointment. Our professional aerial photographers will accompany you every step of the way. They will document your skydive, as well as ground footage before and after. Once you have landed, your film will be edited on the spot and you will leave with a 5-7 minute video set to music with 50-100 still photographs. Upload them instantly to Facebook and put your video on Youtube as soon as you get home! Our video/picture package is available for $109.

One video per person. When you jump out of the airplane, you will be thousands of feet away from your friends. One photographer can't be in two places at once!

Many customers ask for, "Just one picture" like you would get on a roller coaster. However, we have no magical floating cameras in the sky to get you this shot! This is why a videographer has to jump with you to get these special moments captured forever.

Q: I have a GoPRO (or other small sports camera), can I bring it with and videotape my own skydive?

A: No. No exceptions.The United States Parachute Association requires anyone bringing a camera with in free fall to be a licensed skydiver, with a minimum of 200 skydives. It is unsafe for you as well as your instructor to bring a camera with in free fall if you are not trained in this aspect of skydiving

Q: What should I wear?

A: You will be outside in the elements, with weather delays this could be for several hours! Please wear comfortable clothing appropriate for the season. There are jumpsuits available to wear over your clothing if you choose. Goggles are provided as well as special goggles to go over glasses.

Shoes: tennis, running or skate shoes. No heels, sandals, or shoes with hooks.

Cold weather: We recommend bringing gloves and dressing in several layers (Under Armor or Long Johns work great!).

Hot weather: Short shorts and low cut tops can pose problems if you plan to have your experience captured on film. Shorts may also catch you a bright red raspberry on your legs if you have a slide in landing! Many girls choose to wear stretch pants/yoga pants in the summer months, or capris.

Jewelry- Do not wear anything that you can't live without. Earrings, necklaces and rings often get lost in free fall and can be potential snagging hazards.

Hair- It is recommended to put long hair in ponytails, braids or other methods to keep it out of your instructors face/mouth.

Q: What if there is bad weather?

A: Inclement weather can impair skydiving for an hour, several hours, or sometimes even the entire day. Strong, gusty winds can be a factor as well as cloud coverage, rain or extreme temperatures (below 30 F). Weather forecasts are only forecasts, so we have to wait until the day and time of your appointment to see what the weather will bring.

We are not weather experts. We can only read weather forecasts and make predictions viewing the same information that you have access to. Please do not hold us accountable for weather, we want to skydive as much as you do!

Tandem training classes will still be held at their scheduled times and you are required to attend. After your class, it is up to your group as to how long you would like to wait for the weather to clear. A rain check voucher can be taken at any time.

In the event that you can not make your skydive, you will be issued a rain check. If you purchase your ticket directly through our company, rain checks never expire. If you have purchased a coupon voucher through a third party, it will expire at the original date of expiration for the coupon. Rain checks are nonrefundable, however they are fully transferable and easy to use.

Skydive Midwest does not offer refunds for purchases made in regards to weather or other unforseen circumstances. All skydives and videos will be issued on rainchecks.

No call, no show appointments are subject to forfeiture of $50.00 deposits and coupon vouchers.

Q: I booked with a group, will we all be in the same airplane?

A: Skydive Midwest does our best to keep groups together, but there are many factors that must be considered when booking students on their flights. Generally, you will jump with at least 1 member of your group, if not more. Our plane holds 2-12 tandem students per airplane load. There are some occasions where you may end up without any group members in your flight. The great part about this is that you will be able to watch each other taking off in the airplane as well as landing the parachute.

Q: What should I eat?

A: Eat a normal, well rounded meal before your appointment. Bring snack foods as well to prepare for weather delays. Not eatting at all can lead to an upset stomach. Weather delays could keep you at our location for hours on end, so make sure to eat before arriving.

Upon checking in at our facility, you will be required to stay within hearing distance of the loudspeakers to listen for your group to be called. Keep this in mind in regards to food. You will not be able to leave to get food after checking in.

Skydive Midwest is conveniently located right off of I-94, and there are many food options within 5-10 minutes of our facility (Subway, Wendy's, Culvers, Iron Skillet and more!).

Q: I have medical concerns, is it ok to skydive?

A: Please consult a medical professional regarding any questions you have regarding any injuries or health conditions. Skydive Midwest will not advise you on any health related issues. These conditions could include but are not limited to cardiac or pulmonary conditions, high/low blood pressure, fainting spells, convulsions, epilepsy, narcolepsy, eat infections, hearing loss, inner ear or sinus problems, nervous or mental disorders, diabetes, back injuries, kidney disease or related disorders, orthopedic problems, alcohol or drug addition/dependency, artificial limbs, recent surgical problems, contagious diseases, subluxation or join dislocation, pregnancy or any other mental/physical condition that might interfere with skydiving.

Directions

From Chicago:
I94W to Milwaukee; Exit #335; Right on Hwy 11; Immediately take 1st left on Frontage Rd (Left hand turn lane) Go to T junction, turn left on old Hwy 11 (under I94); turn right on S. Sylvania; pass airport/runway & left on 56th Ave

From Milwaukee:
US 41S/I94E via exit 1B (toward I43S Chicago; take Hwy 20 exit (#333); right on Hwy 20 W/ Washington Ave; left on S.Sylvania Ave; left to stay on S.Sylvania; right on 56th Ave

You can find us here:

Skydive Midwest
13851 56th Rd
Sturtevant, WI 53177
Get directions to Skydive Midwest

If you have any more questions…

P: 262.886.3480
P: 1-877-DIVE OUT (348-3688)
info@skydivemidwest.com
www.skydivemidwest.com

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Contact Info

By Phone or Fax:
(262) 886-3480
(262) 886-3039 (f)

Mailing Address:
Skydive Midwest
P.O. Box 733
Sturtevant, WI 53177

Physical Address:
Skydive Midwest
13851 56th Road
Sturtevant, WI 53177

Some snapshots of skydives over Skydive Midwest

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